Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
Effective Date: August 29, 2025
1. Introduction
This Privacy Policy explains how MYCURE ("we," "our," "us") collects, uses, discloses, and safeguards personal data. We are committed to protecting your privacy in compliance with the Philippine Data Privacy Act of 2012 (DPA) and aligned with global standards such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
By accessing or using our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information:
- •Personal Identification Data – name, address, email, phone number, date of birth.
- •Medical and Health Data – health records, medical history, prescriptions, treatment details (when required for service delivery).
- •Account Information – login credentials, user preferences.
- •Financial Information – billing details, payment method, and transaction records.
- •Usage Information – IP address, device identifiers, browsing activity within our platforms.
- •Other Information – any additional data you voluntarily provide.
3. Lawful Basis for Processing
We process personal data based on the following grounds:
- •Performance of a contract (e.g., delivering services requested).
- •Compliance with legal obligations (e.g., healthcare reporting).
- •Legitimate interests (e.g., service improvement, fraud prevention).
- •Consent (when explicitly required, such as marketing or sensitive data use).
4. How We Use Information
We use personal information for:
- •Delivering healthcare-related services and managing accounts.
- •Processing payments and transactions.
- •Improving user experience and platform performance.
- •Sending updates, notices, or promotional materials (with consent).
- •Fulfilling regulatory and compliance requirements.
- •Preventing fraud, misuse, or unlawful activity.
6. Data Retention
We retain personal data only as long as necessary for:
- •Service provision.
- •Legal and regulatory compliance.
- •Archival and auditing purposes.
When no longer needed, data will be securely deleted or anonymized.
7. Data Security
We implement administrative, technical, and physical safeguards including:
- •Encryption of sensitive data.
- •Access controls and authentication.
- •Regular audits and monitoring.
- •Secure storage and transmission protocols.
8. User Rights
Subject to applicable laws, you have the right to:
- •Access your personal data.
- •Request correction of inaccurate information.
- •Request deletion ("right to be forgotten").
- •Restrict or object to processing.
- •Withdraw consent at any time (without affecting prior lawful processing).
- •Data portability (when applicable).
Requests can be submitted via the contact information provided below.
9. Children's Privacy
We do not knowingly collect personal data from children under 13 years old (or the age required by local law). If collected in a healthcare context, parental/guardian consent will always be required.
10. International Data Transfers
If personal data is transferred outside the Philippines, we ensure adequate safeguards (e.g., contractual clauses, equivalent protection laws) to protect your data.
11. Data Breach Notification
In the event of a data breach, we will:
- •Notify affected individuals and authorities within legally required timeframes.
- •Provide details on scope, risks, and mitigation steps.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be notified via email or platform announcements. Continued use of our services after updates constitutes acceptance.
13. Contact Information
For questions, concerns, or to exercise your rights, please contact us at: